Returns & Exchanges

At Alvin Art and Drafting Supplies, we stand behind the quality of our creative tools and furniture. If you are not completely satisfied with your purchase, you may return eligible items in their original packaging within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and the specific items you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Package

Carefully pack the items in their original manufacturer's packaging, ensuring all drafting components, hardware, and manuals are included to avoid restocking fees.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods for quality assurance, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing